Solar lights from Moonrays are designed for ease of use and energy efficiency. You can typically tell if your solar light is on by performing the following steps:

• Visual Check: Look for visible illumination coming from the LED bulb.
• On/Off Switch: Make sure the switch is in the "On" position. If the light is not on, try toggling the switch off and then back on to reset.
• Hand Test: Use your hand to cover the solar panel. If the light does not come on, push or slide the "On" button and the light should come on.
• Ambient Light Sensor: Some models have sensors that activate the light when it's dark. Ensure the sensor is not obstructed or covered.
• Battery Status: If the light is not turning on, the battery may be low. Allow the solar panel to charge in direct sunlight for at least 6–8 hours.

For more specific instructions related to your model, consult the product manual. If you encounter issues, you may also reach out to Moonrays Customer Support for further assistance.

Operating your Crackle Ball Pathway Light is simple. Use the toggle located on the side of your light to control its functions:

• Slide to the Left: This setting provides solid light.
• Middle Position: This is the "Off" position for your light.
• Slide to the Right: This activates the color-changing option (RGB).

If you have any more specific queries, you can consult the product manual or reach out to Moonrays Customer Support for additional assistance.

There could be several reasons why your solar lights are not staying on as long as you expect:

• Water Resistance: Although your light is water-resistant, it is not waterproof. Heavy rain may damage the solar panels.
• Temperature: Colder temperatures can decrease battery life, reducing the duration the light stays on.
• Overcast Conditions: Cloudy or overcast conditions will not allow for a full charge of the solar panel, reducing the amount of time the light stays on.

For best results, make sure to position your solar lights in an area where they can receive ample sunlight and check the weather conditions. If problems persist, consult the product manual or reach out to Moonrays Customer Support for further assistance.

Programming your low voltage transformer is generally straightforward. Follow these steps to set up your device:

• Locate the Timer: Find the timer controls, which could be a digital interface or manual dials.
• Set the Current Time: Usually done by holding a 'Clock' or 'Time' button and then using the up/down arrows.
• Program On/Off Times: Use the 'Program' or 'Timer' button to set when you want the lights to turn on and off.
• Save Settings: Press 'OK' or 'Set' to save your settings.
• Manual Override: Most transformers have this option for turning lights on or off outside the programmed times.
• Test: Ensure that your lights operate according to the programmed settings.

If you encounter difficulties, consult your product manual or reach out to Moonrays Customer Support for additional help.

If you think your lights are missing spikes, don't worry just yet. The spikes are typically stored upside-down in the tubes for packaging purposes. To locate them:

• Check the Tube: Carefully examine the packaging tube; the spikes are often stored upside down.
• Remove and Attach: Once located, remove the spikes from the tubes and attach them to your lights.

If you still cannot find the spikes or encounter any issues, feel free to reach out to Moonrays Customer Support for further assistance.

Moonrays offers a standard one-year warranty on most of its solar lighting products. For detailed information, consult your product manual or reach out to Moonrays Customer Support.

Replacing the battery is generally straightforward. Open the battery compartment, usually located near the solar panel or on the underside of the unit. Remove the old battery and insert a new one of the same type. Make sure to dispose of the old battery properly.

While designed for outdoor use, you may use Moonrays solar lights indoors provided they receive enough sunlight to charge. Place them near a sunny window for optimal performance.

The batteries typically last for about 1-2 years, depending on usage and environmental conditions. Always consult your product manual for specifics related to your model.

We offer a 30-day return policy. If you are not satisfied with your purchase, you may return it within 30 days for a full refund. Please refer to our return policy for more details.

Our solar lights generally use LED bulbs for energy efficiency. Please note that the bulbs are not replaceable for most models.

To clean your solar lights, gently wipe the solar panel and LED bulb with a damp cloth. Avoid using any abrasive cleaning agents.

If you are experiencing issues with your solar lights, consider these common troubleshooting tips:

• Check the Switch: Ensure the light's switch is in the "ON" position.
• Battery: If the light isn't turning on, the battery might be dead or improperly installed. Replace or reseat the battery as needed.
• Solar Panel: Ensure the solar panel is clean and positioned to receive ample sunlight.
• Check for Obstructions: Make sure the light or solar panel isn't shaded or covered.
• Water Damage: Check for signs of water damage or corrosion.

If issues persist, consult your product manual or contact customer support.

For optimal illumination in gardens or pathways, we recommend placing the lights about 6 to 10 feet apart. However, the optimal distance may vary based on the specific model and your lighting needs.

Most of our solar lights are easy to install and require minimal assembly. Usually, it's a matter of attaching the spike and sticking it into the ground. Some models may require additional steps, so please refer to your product manual for specific instructions.